Requirements
What you provide and what we provide
Deploying PSR is a partnership. Your organization brings community expertise and human connection. We bring the technology platform and technical operations. Here is how the responsibilities divide.
Subject matter experts
People who understand the topics your community needs — financial literacy specialists, career counselors, educators. They help shape the AI agent's knowledge and ensure accuracy.
Human counselors for escalation
When the AI detects a crisis or a situation that needs human expertise, it routes the conversation to your counselors. You need people trained and available to receive these escalations.
Community outreach
Your organization knows your community. You handle awareness, trust-building, and getting the word out that the hotline exists and is safe to use.
Local language support
While the AI speaks many languages, your subject experts review and validate content in the specific languages and dialects your community uses.
Grant management
If you are funding PSR through a grant, your organization handles the grant application, management, and reporting. We provide the impact data; you manage the funder relationship.
BOB platform deployment
The complete PSR education engine deployed on infrastructure within the EU. Maintained, updated, and monitored by our team.
AI agent configuration
We configure the AI agents for your subjects, languages, and escalation rules. The agents are tuned to respond with the right tone, accuracy, and sensitivity for your population.
Channel setup
Phone numbers, WhatsApp integration, and web chat widgets — fully configured and ready to receive learner interactions from day one.
Technical hosting and monitoring
Infrastructure within the EU (Frankfurt), 24/7 uptime monitoring, automatic scaling, and regular security updates. You never worry about servers.
Impact reporting
Built-in dashboards that track all six core metrics. Exportable reports formatted for grant submissions. Annual billing that matches grant reporting cycles.
Privacy and compliance
GDPR-compliant architecture, EU data residency, anonymity by design, and the full privacy framework described in our privacy documentation.
No technical team required
Your organization does not need developers, system administrators, or IT staff to deploy PSR. We handle all technical aspects. Your focus stays where it should be: on your community, your subjects, and your learners.