Deploy PSR
What deploying PSR for your community means
Deploying PSR means bringing anonymous, AI-powered education to your community — configured for your population, your subjects, and your language. Here is what the process looks like, from decision to launch.
Choose your population
Who will you serve? Students in rural schools? Young adults entering the workforce? Community members who need digital skills? The first step is defining the population your organization knows best. PSR adapts to your specific audience — their language, their concerns, their level of need.
Select subjects relevant to your mission
Choose from the available subject areas — AI literacy, financial literacy, digital skills, career guidance — or work with us to develop new subjects specific to your community. Not every organization needs every subject. Pick what matters most to your learners.
Configure languages and escalation rules
Set the languages your AI agents speak. Define when and how conversations escalate from AI to human counselors — which topics trigger escalation, which severity levels require immediate handoff, and how the transition happens. These rules reflect your organization's values and your counselors' capacity.
Train your human counselors on the escalation workflow
Your counselors need to understand how the AI works, when it will route conversations to them, and what context they will receive. This is not about replacing counselors — it is about extending their reach. The AI handles the first layer so counselors can focus on the situations that truly need human expertise.
Launch hotlines
Go live across the channels that work for your community — phone calls, WhatsApp, web chat, or a combination. Your learners start reaching out immediately. The AI agents are available from day one, 24/7, in the languages you configured.
Monitor impact metrics and report to funders
From the first interaction, the built-in dashboard tracks what matters: how many people are reaching out, what subjects they ask about, how often the AI escalates to human counselors, and whether learners return for more. These metrics are designed to match grant reporting requirements — annual billing, standardized KPIs, exportable reports.
You are not alone in this
Deploying PSR is a partnership, not a purchase. We work with your team through every step — from subject selection to counselor training to launch. Your organization brings the expertise about your community. We bring the technology and the methodology.